Help and feedback
Scotchy support
Questions, bottle corrections, feature ideas, and bug reports are welcome.
Send from Scotchy
Tap the feedback icon in the app, write a message, and choose Send feedback. A direct submission includes the display name associated with your account (when available), your verified account email, and basic diagnostic details so support can identify you and follow up. Copied and email-draft reports include the diagnostic details, but Scotchy does not add your display name or account email to the report body. Scotchy does not automatically attach profile ratings or personal bottle notes; anything typed into the message is included.
Email support
Contact [email protected]. Include what you were doing, what happened, and your device or browser when reporting a bug. Do not include your password.
Profile recovery
First verify that you are signed into the same email account on each device. A local profile can also be exported from the Profile tab before signing into another account.
Responsible use
Scotchy does not sell alcohol, arrange delivery, process payments, or verify store inventory. It is intended only for adults who are 21 or older.